Caribbean Financial Network

Republic Bank Guyana

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Vision: We, Republic Bank, the Caribbean financial institution of choice for our staff, customers and shareholders, set the standard of excellence in customer satisfaction, employee engagement, social responsibility and shareholder value while building successful societies. Mission: Our mission is to provide personalised, efficient and competitively-priced financial services and to implement sound policies which will benefit our customers, staff, shareholders and the communities we serve. Customer Focus We exist to take care of our customers' financial needs. We believe that achieving complete customer satisfaction through service excellence is the key to our success. We consider the customer first in all our decision-making. We recognise and serve diverse groups of customers according to their distinctive needs. We build and sustain relationships that are satisfying to our customers. We innovate to anticipate our customers' future requirements. Integrity Integrity is at the core of all our relationships. We build trust and confidence in our customers, suppliers, shareholders, the general public and among ourselves. We consistently demonstrate personal integrity through honesty, trustworthiness, fairness, confidentiality and openness in everything that we do. We deliver accurate, reliable and customer-friendly products and services. Our business processes and practices support service excellence while protecting the interests of our customers, employees and shareholders. Respect For The Individual The more respect we demonstrate to one another, the higher the quality of our working relationships. We listen actively to one another and respond appropriately. Our communications with one another are open, timely and professional. We provide the authority, training, tools and encouragement so that each of us can do our best to serve our customers. We create challenging opportunities for our growth and development. We recognise, value and reward contributions. Professionalism Our professionalism is the foundation of our superior individual and corporate performance. We each take ownership and personal responsibility for all that we do. We continually develop ourselves to maintain leading-edge capabilities. We apply our extensive industry knowledge and technical competence to our competitive advantage. We consistently produce results of the highest quality. We are positive, confident and objective in all our business interactions. Results Orientation We engage in business to provide superior returns to our shareholders. We focus on achieving results that add the best possible value for all our stakeholders. We are cost-conscious in all our activities. We continually improve on what we do to serve our customers. We use the power of teamwork to improve results significantly. We aggressively pursue market share, growth and industry leadership.
SAVINGS ACCOUNTS - TimeSaver, Foreign Currency Accounts, Savings Plus CHEQUING ACCOUNTS - Career Builder, RightStart, Optimizer, Major League, Current Account, Personal Interest Chequing Account TOOLS & GUIDES - Savings Finder, EBS PRODUCTS - RepublicOnline, RepublicMobile App, Republic Bank Point-of-Sale (POS) Service, Republic Bank VISA TravelMoney, The Blue Machine, Republic Visa One Card Make it Happen Loans, Retail Loans, TOOLS & GUIDES - Loan Calculator, Loan Repayment Calculator MORTGAGE CENTRE - Low Cost Mortgages, Easy Home Loans, Set For Life, Residential Home Owners TOOLS & GUIDES- Monthly Installment Calculator INVESTMENT PRODUCTS - Certificates of Deposit TOOLS & GUIDES - Investing Basics

Republic Bank Guyana

155-156 New Market Street, Georgetown, Guyana,

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